Price Protect Promise

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This winter, rest easy with our Price Protect Promise℠. We keep your rate steady no matter the weather.

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*Free Nights are from 8 p.m. to 5 a.m or 9 p.m. to 6 a.m. We purchase solar RECs for 100% of daytime usage.

*Price Protect Promise℠ applies to residential term contracted customers on fixed rate products. The only circumstance in which the price could change during the 24-month minimum term is to reflect actual changes in law or regulatory charges as described in the Electricity Facts Label (EFL).

*Total Satisfaction Guarantee - Just call us and cancel within 60 days of your sign-up date and, even if you signed a contract, we’ll waive any early cancellation fees. New TXU Energy residential customers only. Cancellation fee applies if you cancel after 60 days. You remain responsible for any billed and unbilled charges.

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